The Haskins Learning Series
"Learning to work smarter through communication"
Building Confidence in Presentations
Communicating Successfully
Forming Successful Teams
Guide to Successful Interviewing
Improving Your Listening
Improving Your Business Writing
Managing Conflict
Satisfying Your Customers
Improve Your Listening Skills
This book is divided into these 5 Major Focus Areas:
Advantages of Listening
Bad Habits of Listening
Styles of Listening
Good Habits of Listening
Realities of Listening
Some "tidbits" presented under these focus areas are:
Exhibit the active style of listening (which uses all your senses)
Listen to increase your knowledge
Listen to act wisely
Recognize that hearing is not the same as listening
Forming a mental outline
Watch out for paper-and-pencil listening
