The Haskins Learning Series
"Learning to work smarter through communication"
Building Confidence in Presentations
Communicating Successfully
Forming Successful Teams
Guide to Successful Interviewing
Improving Your Listening
Improving Your Business Writing
Managing Conflict
Satisfying Your Customers
This book is divided into these 5 Major Focus Areas:
Listening Effectively
Managing Interpersonal Conflict
Using Nonverbal Communication Successfully
Arguing Persuasively
Communicating With Strangers
Some "tidbits" presented under these focus areas are:
Listen for major purpose and main points
Think ... before you speak
Stick to the issue
Sensitize yourself to the use of space
Use time to invite communication
Resist the temptation to compare others to your culture
