The Haskins Learning Series
"Learning to work smarter through communication"
Building Confidence in Presentations
Communicating Successfully
Forming Successful Teams
Guide to Successful Interviewing
Improving Your Listening
Improving Your Business Writing
Managing Conflict
Satisfying Your Customers
This book is divided into these 5 Major Focus Areas:
Building Confidence
Improving Vocal Aspect
Preparing the Speech
Tailoring the Message
Improving Visual Aspects
Some "tidbits" presented under these focus areas are:
Analyze the situation
Fill your speech with illustrations
Change fear into action
Vary the rate of speaking
Build on a record of success
Adapt to the age of the listeners